Experience a Fast & Hassle-Free Claims Process

In the unfortunate event that it becomes necessary, submit a claim with ease by making use of our user-friendly and streamlined claim portal for your convenience.


Need to submit a claim?

For timely and efficient claims services, our claims specialists are always here to help you when you need us the most! All you will need to do is provide some basic information about yourself and the nature of your claim and we’ll help you get back to what matters most.

Here are some important things you need to have in hand for a seamless claims process:

  • Your ID Number, Passport Number or Company Registration.
  • Your policy number or the insured vehicle’s registration.
  • The information required to process your claim as described in your policy or plan wording.

Once you have the above details ready, simply click “Let’s get started”.

Our Claims Process

Notify us of your intention to claim by simply logging the claim through our online claims portal.

Our administration team will receive and compile all the documents and relevant information.

We will review and verify the details of your claim against your policy terms and conditions and will either accept or reject the claim.

A claim outcome E-mail and/or SMS will be sent to you and the authorised service provider.

Be sure to have all the necessary documents prior to submitting your claim. 

Missing important documents at this point will result in a delayed claim result.